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AIR CONDITIONING

REFRIGERATION

DO YOU NEED US RIGHT NOW?

BREAKDOWN SERVICE

OFFICE HOURS
(8AM to 4.30PM Monday to Friday)
1300 PORT CITY (1300 767 824)

AFTER HOURS
Gladstone – 0447 644 828
Rockhampton – 0447 644 974

BREAKDOWN ATTENDANCE PROCESS

  1.       Receive phone call – Problem with refrigeration system – Service call logged.
  2.       If problem is life threatening – Respond immediately.
  3.       If problem is causing damage to site fixtures – Respond within 1 hour.
  4.       If problem is causing food produce to spoil – Respond within 1 hour.
  5.       All other breakdowns / problems – Respond within 24 hours.
  6.       If problem can be fixed immediately & cheaply, repairs will be carried out.
  7.       A quotation will be provided to repair the system where repairs are extensive.
  8.       On client’s approval, system will be repaired when parts are available.

Port City Airconditioning are the professionals when it comes to breakdown repairs on all air conditioning, refrigerated equipment & electrical fixtures.